Note Lova policy
Authenticity & Decanting Policy
Note Lova is an independent fragrance decanter. We source authentic retail products and prepare travel-size editions in sterile glass atomisers so customers can test a scent before buying a full bottle.
Independent seller status
Note Lova is an independent fragrance decanter. It is not affiliated with, authorised by, endorsed by, or sponsored by the fragrance brands shown.
How samples are prepared
- Samples are filled from authentic retail products into clean glass atomizers.
- Each sample is labelled with the fragrance name, size, and Note Lova store information.
- Sample atomizers do not include the original manufacturer seal because the product has been rebottled.
- Samples are independently rebottled from 100% authentic retail products into new glass atomizers.
Returns and support
If a sample arrives damaged, leaking, incorrect, or incomplete, contact support@notelova.co.uk within 48 hours of delivery. Include the order number and clear photos of the package and item.